Listening Before Building: How Ilios Aerospace Embraced Customer Discovery
When Ilios Aerospace entered the NSF I-Corps program, their idea was clear: design a light-sport aircraft that is more affordable, easier to manufacture and assemble. What wasn’t clear? Who their customer really was and what they wanted. Like many startups, Ilios Aerospace began with a technology-first mindset. Pedro Cupertino, aerospace engineer and entrepreneurial lead, admits that his initial approach was